Web Service Level Agreements (WSLA) Project

Getting started

Then, we recommend you read our WSLA paper (published in the March 2003 issue of the Journal of Network and Systems Management), which describes the underlying concepts and terminology and gives an overview of how the various WSLA services play together. In addition, we provide some SLA fragments to give you a feeling how a service level agreement is written in WSLA.

This is the complete example of the SLA described in the above paper; it is also included in Appendix 3, starting on page 93, of the WSLA Language Specification.

Now, you are ready to download the IBM Emerging Technologies Toolkit and get started with the WSLA Compliance Monitor, which is part of the Utility Web Services Demo.

The IBM white paper on Web Service Differentiation with Service Level Agreements provides a broader overview of an end-to-end eUtility framework integrating WSLA framework with other runtime services such as workload management.

If you are more interested in a general introduction to the problem of defining SLAs in an e-business on demand environment, we recommend you have a look at the following paper, published in April 2002 in the Proceedings of the 8th IEEE/IFIP Network Operations and Management Symposium (NOMS 2002).