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Web Service Level Agreements (WSLA) Project

SLA Compliance Monitoring for e-Business on demand

The Web Service Level Agreement (WSLA) project addresses service level management issues and challenges in a Web Services environment on SLA specification, creation and monitoring. The project is aimed at
  • unambiguous and clear specification of Service Level Agreements that can be monitored by the service provider, customer and even by a third-party,
  • ease of creation of SLAs via template based authoring and via possible automated negotiation, and an XML schema to represent WSLAs, and
  • a distributed monitoring framework that can be deployed in a single site or across multiple sites. It translates an SLA into configuration information for the individual service provider components and third party services to perform the measurement and supervision activities. An initial version of the framework is publicly available as part of the IBM Emerging Technologies Toolkit version 1.0 (April 2003).
The WSLA creation and monitoring framework complements various other projects addressing issues on proactive management of a service environment, e.g., provisioning resources, workload management, etc., as per the agreed upon service levels specified via WSLA.

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