SSE (Services Software Engineering)

Objectives:

• Prevent project problems by recognizing troubled project symptoms earlier.
• Recommend appropriate recovery actions based on diagnosis results from project artifacts (text/data analysis).
• Provide early warnings of troubled projects from event notifications sent to service delivery projects monitors.

Fig. 1 - SSE Overview

• Service Quality Analysis & Learning Engines
• Project health trend analysis
• Global collaboration & applied text analytics to software engineering