Digital cameras bring new opportunities and risks to insurance claim processing.
Digital cameras make it quicker and cheaper to develop and transit
physical films. They improve the cycle time of insurance claim processing
and make it possible to develop centralized digital photograph databases.
On the other hand, digital photographs can be easily tampered with by
using commercial software.
To solve this problem, IBM Research Tokyo Research Laboratory is proposing DataHidingTM as a solution
- To identify the origins of a digital photograph: who took it, when, etc.
- To verify the integrity of a digital photograph: locate any altered places.
DataHidingTM insurance claim system
IBM Research Tokyo Research Laboratory developed a secure photo filing
and transmission system as a prototype of the front end of a secure electronic
insurance claim processing system, in partnership with Yasuda Fire &
Marine Inc. (YFM). On November 5, 1998, YFM gave a presentation on the
system at the IBM Global Insurance Executive Conference in Monte Carlo,
which was viewed by many IBM customers as one of highlights of the conference.
The system can facilitate work at local service centers
on automobile loss claims.
An adjuster at a claim service center or an employee of a repair shop
takes pictures of a damaged car, using our developed secure digital
camera and compact flash, and then registers them with our developed
secured image filing and transmission system.
The service center manager and auditors at HQ can check
whether this picture was taken with an authorized camera and
whether any unauthorized alteration has been attempted.
Electronic claim processing system with Secure Photo Handling
DataHiding Home Page
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