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SwiftFile for Notes[Formerly known as MailCat]OverviewSwiftFile for Notes is an intelligent assistant for Lotus Notes that helps users organize their e-mail into folders. SwiftFile uses a text classifier to learn each user's mail-filing habits. SwiftFile uses the model it learns to predict the three folders in which the user is most likely to place each incoming message. The predictions are presented to the user as three shortcut buttons that allow the user to quickly file each message into one of the predicted folders. When one of SwiftFile's predictions is correct, the effort required to file a message is reduced to a single button click. An incremental classifier is used to allow SwiftFile to continuously update its model of the user.We have performed a number of static and dynamic experiments with SwiftFile as well as some initial user studies. The results show that the shortcut buttons provided by SwiftFile are useful between 80% to 90% of the time, and this performance level is maintained over time despite the constantly-changing classification problem. We also find that the bootstrap period for the classifier is extremely short and that SwiftFile is useful from the moment it is first installed. Web DemoView the web demo of SwiftFile for Notes.DownloadA trial version of SwiftFile can be downloaded from IBM alphaWorks.IBM employees should use the SwiftFile intranet site. PublicationsR. Segal and J. Kephart. Incremental Learning in SwiftFile. In Proceedings of the Seventh International Conference on Machine Learning, June 2000. [Postscript][PDF]R. Segal and J. Kephart. MailCat: An Intelligent Assistant for Organizing E-Mail. In Proceedings of the Third International Conference on Autonomous Agents, May 1999. [Postscript][PDF]
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