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IBM Research

Services Sciences, Management and Engineering


Services statistics and facts

  • Worldwide IT spend:
    36% financial and information services
    13% government
    9% retail and wholesale
    8% professional and business services
    20% manufacturing

  • Services sector is 75% of U.S. labor force

  • Brazil, Russia, Japan and Germany all have more than 50% of their labor force in services

  • Other nations following the pattern driven by urbanization, infrastructure, and business growth

  • Services sector buys 80% of the $2.1 trillion annual worldwide IT spend

  • Four services industries are growing their IT spend rapidly to transform processes: financial and information, professional and business, retail and wholesale, and government.

  • IT spend contributes to rapid growth of productivity (GDP/jobs)

  • The largest labor force migration in human history is underway, driven by global communications, low cost labor and technology innovation, and more.


  

  

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