About us

Established in 1995, IBM Research – China is the first research institute founded by a multinational company in China. Our mission is to become a visionary forerunner in driving innovation. IBM Research – China is a passionate community of scientists working daily to develop core AI capabilities and other advanced technologies, with industrial focus on healthcare, manufacturing, and financial services. We aim to achieve scientific eminence through exploratory research while advancing IBM's existing offerings and engaging in cross-industry partnerships that help organizations differentiate themselves through innovation.

Artificial Intelligence

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AI for Financial Services

In IBM Research – China, our researchers are applying advanced AI and cloud techniques to accelerate the digital transformation of financial services from product-centric to client-centric. Utilizing ML, DL, advanced statistics and graph techniques, business insights could be generated from vast quantities of financial data and alternative data, aiming to provide financial advisories for financial institutes as well as entrepreneurs of small and medium companies.

For example, experts at IBM Research – China support banks to generate new services and new products based on opened ecosystem, where AI technologies can step in and bring much more insights for banks and clients like never before. This can only be achieved by examining different sources of data and providing more effective information for bank agents to make meaningful decisions in a more systematic way. A collection of capabilities have been integrated, like large scale streaming graph algorithms for financial risk and crime analytics, “All-Weather” strategy management for  investment strategy management acceleration and automation, recommendation engine algorithms and solutions – a core technological competence in the AI age for deep client value mining / precise client need prediction / hidden sales opportunity discovery, Casper Portraitist and BlueSCAN.


AI for Healthcare & Life Sciences

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AI for healthcare & Life Sciences

IBM Research - China has been developing AI for Healthcare & Life Sciences innovations, together with pharmaceutical companies, leading hospitals, and healthcare ecosystem providers, to transform disease management with focus on chronic diseases (like Diabetes, Cardiovascular, Hypertension, Mental health like Parkinson, AD etc.). For example, we use deep learning for sequential pattern discovery and disease progression modelling from electronic health records. We leverage natural language processing and knowledge engineering to computerize medical guidelines, and discover actionable insights for risk prediction, diagnosis advice and treatment recommendation, transforming care delivery with both standardized pathway and personalized intervention. Infusing AI for healthcare, we will enable faster, more accurate diagnosis and precision medicine to assist, augment, and empower human beings.


AI for Manufacturing

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AI for Manufacturing

In IBM Research – China, our researchers are exploring new ways to apply AI, IoT and 5G techniques to enable the digital transformation and reinvention of manufacturing industry. The focus of this work is to create cutting edge AI techniques to analyze various types of data (e.g., visual, acoustic, vibration sensors) coming from the production line to generate insights to augment human perception and decision-making for business purposes like improving product quality, boosting production efficiency.

For example, experts at IBM Research - China have built a visual analytics service to analyze images taken by industrial cameras to automatic discover and classify product defects and replace the work of human inspectors for production lines of LCD array, PCB boards, car painting, tea and etc. This visual analytics service is built on top of patented deep neural network and machine learning technologies to achieve an accuracy higher than human inspectors. In addition to that, IBM Research - China researchers have also built solutions to analyze various types of sensor data (e.g., acoustic,  and vibration) to identify anomaly working condition and predict next failure of machines to trigger preventive maintenance actions and reduce the risks for production line shut down.


AI for Financial Services

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Artificial Intelligence

IBM Research – China is exploring new ways to apply AI to challenges across industries including healthcare, finance, manufacturing and retail. The focus of this work is to create self-learning systems that augment human perception and decision-making. We are working to advance AI solutions equipped with the capability to listen, interact, speak, see, and analyze structured and unstructured data analysis.

For example, experts at IBM Research-China have built an acoustics analysis service that learns and understands different sounds made by machinery and can make recommendations on maintenance based on sounds. This project uses acoustic signal processing and machine learning technologies, and could be used to reduce human errors and labor costs related to manufacturing equipment repairs.


AI for IT and Hybrid Cloud

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AI for IT and Hybrid Cloud

Hybrid multi-cloud has become the backbone of modern IT infrastructure for most businesses. It allows businesses to better leverage advantages from hybrid multi-clouds to drive their digital transformation and ensure 24X7 business continuity. Meanwhile, it also increases complexity and difficulty in integration and management of these distributed hybrid multi-clouds provided by different vendors. Researchers from IBM Research - China, together with global IBM Research team and IBM Business Units, are dedicated to innovating "AI for IT" technologies to ease the management of these hybrid multi-clouds. These technologies are transforming the IT of IBM and IBM's customers from a human-centric, technology-assisted model into a technology-centric, human-assisted model.

These "AI for IT" technologies cover the whole life cycle of IT management on the whole stack of hybrid multi-clouds, which includes AI for Solutioning, AI for Operations, AI for Support, AI for Compliance, AI for Automation. AI for Solutioning enables intelligently understanding customers' textual requests, quickly composing and recommending solutions, and automatically deploying and delivering solution in a self-service model. AI for Operations support continuously understanding and analyzing massive IT operations data with AI technologies to predict and detect anomalies, isolate and self-heal incidents, diagnose and resolve problems, and optimize IT operations. AI for Support provides AI-augmented technologies to enable self-service technical support with chatbots and knowledge fusion, dynamic information acquisition and remote assistant with AR technologies, and scalable technical support on new technologies. AI for Compliance aims to measure, analyze, and optimize environmental compliance and risk management processes to enable continuous compliance and risk management with AI technologies. AI for Automation provides intelligent and autonomic automation to manage hybrid multi-cloud environments and highly dynamic automation via flexible service orchestration.


Visiting IBM Research - China

Address
BULIDING 28, No. 8, DONGBEIWANG WEST ROAD
HAIDIAN DISTRICT,
BEIJING, 11 100193

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Email
ibmrcn@cn.ibm.com

Address
BUILDING A1, No. 1 OF LANE 55, CHUANHE ROAD, ZHANGJIANG,
PUDONG
SHANGHAI, 31 201210

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Email
zhumin@cn.ibm.com

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