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IBM Systems Journal

Service Science, Management, and Engineering   Volume 47, Number 1, 2008
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Managed service paradox - Author Bios

by N. Leon
and A. Davies
Biographical sketches of authors

Nicholas Leon  Innovation Studies Center, Tanaka Business School, Imperial College London, South Kensington Campus, London SW7 2AZ, United Kingdom (nleon@imperial.ac.uk). Mr. Leon is a Visiting Fellow at the Tanaka Business School, head of urban programs for the Think, Play, Do Group at Imperial Innovations and a member of the Innovation Studies Center. He holds a B.S. degree in mechanical engineering from Imperial College, and a Master of Design RCA degree in industrial design from the Royal College of Art. His research focuses on the social and economic impact of information and communications technology in an urban context and how cities are transforming their infrastructure and amenities to support the knowledge economy. He joined Imperial College in 2005. Prior to this he was Director of Business Development for IBM Global Services, EMEA, and was responsible for developing IBM business in the telecommunications sector.

Andrew Davies  Innovation Studies Center, Tanaka Business School, Imperial College London, South Kensington Campus, London SW7 2AZ, United Kingdom (a.c.davies@imperial.ac.uk). Dr. Davies is a Reader and Co-Director of the Engineering and Physical Sciences Research Council Innovation Studies Center at the Tanaka Business School. He holds a B.A. degree in geography, an M.A. degree in social science, and a Ph.D. degree in industrial policy, all from the University of Sussex. His research on innovation focuses on project-based industries, systems integration, and the shift to service capabilities and offerings. He has published widely on these topics in leading journals. His recent book, with Michael Hobday, The Business of Projects: Managing Innovation in Complex Products and Systems (Cambridge University Press, 2005), was described in the NASA project management journal ASK as a book “we admire.” He was given an IBM Faculty Award in 2005 to develop research on service science and recently completed a study on innovation in the service sector for the U.K. Department of Trade and Industry.


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