Rahul C. Basole  Tennenbaum Institute, Georgia Institute of Technology, 760 Spring Street NW, Atlanta, GA 30332 (rahul.basoleti.gatech.edu). Dr. Basole is a Research Scientist in the Tennenbaum Institute at the Georgia Institute of Technology. His research focuses on IT strategy and management, IT-enabled transformations, mobile business, complex value networks, health-care informatics, and applied decision analysis. He has received several best paper awards and his work has been published in journals, conferences, and books. In previous roles, he was the CEO, Founder, and VP Research of a Silicon Valley-based wireless research and consulting firm, the Director of Research and Development at a software firm, and a Senior Analyst at a leading IT management consulting firm. He is a member of the Decision Sciences Institute, the Institute for Operations Research and Management Sciences, and the Association for Information Systems. He currently serves as a director or advisor for several technology firms. He received a B.S. degree in industrial and systems engineering from Virginia Tech, has completed graduate studies in engineering-economic systems, operations research, and management information systems at Stanford University and the University of Michigan, and received a Ph.D. degree in industrial and systems engineering from the Georgia Institute of Technology, concentrating in IT and operations management.

William B. Rouse  Tennenbaum Institute, Georgia Institute of Technology, 760 Spring Street NW, Atlanta, GA 30332 (bill.rouseti.gatech.edu). Dr. Rouse is the Executive Director of the Tennenbaum Institute at the Georgia Institute of Technology. He is also a professor in the College of Computing and School of Industrial and Systems Engineering. He has written hundreds of articles and book chapters, and has authored many books, including most recently People and Organizations: Explorations of Human-Centered Design (Wiley, 2007), Essential Challenges of Strategic Management (Wiley, 2001) and the award-winning Don't Jump to Solutions (Jossey-Bass, 1998). He is editor of Enterprise Transformation: Understanding and Enabling Fundamental Change (Wiley, 2006), coeditor of Organizational Simulation: From Modeling & Simulation to Games & Entertainment (Wiley, 2005), coeditor of the best-selling Handbook of Systems Engineering and Management (Wiley, 1999), and editor of the eight-volume series Human/Technology Interaction in Complex Systems (Elsevier). Among many advisory roles, he has served as Chair of the Committee on Human Factors of the National Research Council, a member of the U.S. Air Force Scientific Advisory Board, and a member of the DoD Senior Advisory Group on Modeling and Simulation. He is a member of the National Academy of Engineering, as well as a fellow of four professional societies: the Institute of Electrical and Electronics Engineers, the International Council on Systems Engineering, the Institute for Operations Research and Management Science, and the Human Factors and Ergonomics Society. He received his B.S. degree from the University of Rhode Island, and his S.M. and Ph.D. degrees from the Massachusetts Institute of Technology.