Bala IyerAssistant Professor, Boston University School of Management, 595 Commonwealth Avenue #641A, Boston, Massachusetts 02215 (bala@bu.edu) Professor Iyer is an Assistant Professor of Management Information Systems in the Department of Information Systems, Boston University. He received his Ph.D. degree from New York University with a minor in computer science. His research interests include designing knowledge management systems by using concepts from systems design, hypertext design, and workflow management, by exploring the role of IT architectures in delivering business capabilities, and by querying complex dynamic systems, hypermedia design and development, and model management systems. Recently, he has begun to analyze data on the software industry to understand the logic and patterns of emergence of software architecture from multiple perspectives. He has published widely on information systems and operations research. In 2003 he won the IBM faculty award.
Richard M. GottliebFormer Executive in Residence, Boston University School of Management, 60 Ruggles Street, Westborough, Massachusetts, 01581 (richgott@localnet.com). Mr. Gottlieb received his M.S. degree from Rutgers University in 1961 and an S.B.E.E. degree from the Massachusetts Institute of Technology in 1958. During a career of more than 40 years in the United States and abroad, he has been actively engaged with almost all aspects of computer and information technology, from systems design, marketing and systems sales, to the management of information services. He has had hands-on experience with reengineering corporate IT functions and with the introduction of high-level architectures and advanced technologies into the enterprise. Before joining the faculty of Boston University, he was the Vice President of Information Services at Factory Mutual Engineering and Research, where he articulated, promoted, and implemented many of the Four-Domain-Architecture concepts upon which this paper is based. Mr. Gottlieb is now retired.
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