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IBM Systems Journal 
Volume 43, Number 1, 2004
Utility Computing
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Preparing for utility computing: The role of IT architecture and relationship management - References
by J. W. Ross and G. Westerman

Cited references and notes

  1. V. Sambamurthy, A. Bharadwaj, and V. Grover, “Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms,” MIS Quarterly 27, No. 2, 237–263 (June 2003).
  2. J. Hagel, Out of the Box: Strategies for Achieving Profits Today and Growth Tomorrow through Web Services, Harvard Business School Press, Boston MA (2002).
  3. E. Carmel and R. Agarwal, “The Maturation of Offshore Sourcing of Information Technology Work,” MISQ Executive 1, No. 2, 65–77, (June 2002).
  4. G. Thickins, “Utility Computing: The Next New IT Model,” Darwin Magazine (April 2003), http://www.darwinmag.com/read/040103/utility.html.
  5. W. L. Currie, and P. Seltsikas, “Exploring the Supply Side of IT Outsourcing: Evaluating the Emerging Role of Application Service Providers,” European Journal of Information Systems 10, 123–134 (2001).
  6. M. Lacity and L. Willcocks, Global Information Technology Outsourcing: In Search of Business Advantage, Wiley, Chicester, UK (2001).
  7. R. Hirschheim and M. Lacity, “The Myths and Realities of Information Technology Insourcing,” Communications of the ACM 43, No. 2, 99–107 (2000).
  8. M. Lacity and L. Willcocks, “An Empirical Investigation of Information Technology Sourcing Practices: Lessons from Experience,” MIS Quarterly 22, No. 3, 363–408 (1998).
  9. M. Lacity, “Lessons in Global Information Technology Sourcing,” IEEE Computer 35, No. 8, 26–33 (August 2000).
  10. Global IT Outsourcing Study, DiamondCluster International, Chicago, IL (November 2002), http://www.diamondcluster.com/Go/OutsourcingStudy/GlobalIT-OutsourcingStudy.pdf.
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  12. D. Neel, “The Utility Computing Promise,” InfoWorld (April 12, 2002).
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  16. R. Hirschheim and M. Lacity, “The Myths and Realities of Information Technology Insourcing,” Communications of the ACM 43, No. 2, 99–107 (February 2000).
  17. Four of our case sites had sought bids from vendors to outsource their data centers but found the vendors could not reduce unit costs. Consequently, none chose to outsource IT infrastructure services on a large scale.
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  30. M. C. Lacity and L. P. Willcocks, Global Information Technology Outsourcing: In Search of Business Advantage, John Wiley and Sons, Ltd., Chicester, England, 2001.
  31. M. C. Lacity and R. Hirschheim, “The Information Systems Outsourcing Bandwagon,” Sloan Management Review 35, No. 1, 73–86 (Fall 1993).
  32. L. Loh and N. Venkatraman, “Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect,” Information Systems Research 3, No. 4, 334–378 (December 1992).
  33. CMM refers to the Capability Maturity Model, a five-level model for judging the maturity of an organization's software processes, developed by the Software Engineering Institute (see http://www.sei.cmu.edu/).
  34. M. Lacity, D. Feeny, and L. Willcocks, “Transforming a Back Office Function: Lessons from BAE Systems Experience with an Enterprise Partnership,” MISQ Executive 2, No. 2, 86–103 (June 2003).
  35. R. Sabherwal, “The Role of Trust in Outsourced IS Development Projects,” Communications of the ACM 42, No. 2, 80–86 (February 1999).
  36. T. Kern and L. Willcocks, The Relationship Advantage: Information Technologies, Sourcing and Management, Oxford University Press, Oxford, 2001.
  37. M. Lacity, “Lessons in Global Information Technology Sourcing,” IEEE Computer 35, No. 8, 26–33 (August 2002).
  38. W. L. Currie, “Using Multiple Suppliers to Mitigate the Risk of IT Outsourcing at Ici and Wessex Water,” Journal of Information Technology 13, No. 3, 169–180 (September 1998).
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  40. T. Goles, “The Impact of Client-Vendor Relationship on Outsourcing Success,” Working paper, University of Houston, Houston, TX (2001).
  41. D. F. Feeny and L. P. Willcocks, “Core IS Capabilities for Exploiting Information Technology,” Sloan Management Review 39, No. 3, 9–22 (Spring 1998).
  42. J. Ross, “Creating a Strategic Architecture Competency: Learning in Stages,” MISQ Executive 2, No. 2 (March 2003).
  43. P. Weill and J. W. Ross, IT Governance: How Top Performers Manage IT Decisions Rights for Superior Results, Harvard Business School Press, Boston, MA (forthcoming).
  44. D. Robey, J. W. Ross, and M. Boudreau, “Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change,” Journal of Management Information Systems 19, No. 1, 17–45 (Summer 2002).
  45. J. W. Ross and P. Weill, “Six IT Decisions Your IT People Shouldn't Make,” Harvard Business Review 80, No. 11, 84–91 (November 2002).
  46. M. M. Waldrop, “Grid Computing,” Technology Review 105, No. 4, 30–36 (May 2002).
  47. J. O. Kephart and D. M. Chess, “The Vision of Autonomic Computing,” IEEE Computer 36, No. 1, 41–50 (January 2003).
  48. Web Services, CIO.com, http://www.cio.com/research/current/services/index.html.
  49. J. Cross, “IT Outsourcing: British Petroleum's Competitive Approach,” Harvard Business Review 73, No. 3, 94–104 (May-June 1995).
  50. J. Magretta, “Fast, Global, and Entrepreneurial: Supply-Chain Management, Hong Kong Style,” Harvard Business Review 76, No. 5, 102–114 (September-October 1998).
  51. T. H. Davenport, “Putting the Enterprise into the Enterprise System,” Harvard Business Review 76, No. 4, 121–131 (July-August 1998).
  52. J. W. Ross and M. R. Vitale, “The ERP Revolution: Thriving vs. Surviving,” Information Systems Frontiers 2, No. 2, 233–241 (November 2000).
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