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IBM Systems Journal 
Volume 42, Number 4, 2003
Ease of Use
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Methodology for remote usability activities: A case study - References

by F. S. H. Krauss

Cited references

  1. See https://www-3.ibm.com/servlet/oem/edge/index.jsp.
  2. K. Vredenburg, “Building Ease of Use into the IBM User Experience,” IBM Systems Journal 42, No. 4, 517–531 (2003, this issue).
  3. K. Vredenburg, S. Isensee, and C. Righi, User-Centered Design: An Integrated Approach, Prentice Hall PTR, Upper Saddle River, NJ (2002).
  4. B. Elgin, “Subjective Usability Feedback from the Field over a Network,” SIGCHI Bulletin (ACM Special Interest Group on Computer-Human Interaction) 27, No. 4, 43–44 (October 1995).
  5. H. R. Hartson, J. C. Castillo, J. Kelso, J. Kamler, and W. C. Neale, “ Remote Evaluation: The Network as an Extension of the Usability Laboratory,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '96) (1996), pp. 228–235.
  6. H. R. Hartson, J. C. Castillo, and D. Hix, “Remote Usability Evaluation: Can Users Report Their Own Critical Incidents?” ACM CHI 98 Conference Summary on Human Factors in Computing Systems (1998), pp. 253–254.
  7. R. Perkins, “Remote Usability Evaluation over the Internet,” in Design by People for People: Essays on Usability, Usability Professionals' Association (2001). See http://www.upassoc.org.
  8. H. Krauss and B. Vigilante Jr., A Reference Guide for Remote Usability Activities Using NetMeeting and Sametime. Technical Report 29.3493, IBM Research Triangle Park, NC (2002).
  9. See http://ucdwasp1.torolab.ibm.com/pmp/pm.