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IBM Systems Journal 
Volume 42, Number 4, 2003
Ease of Use
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Delivering expected value to users and stakeholders with User Engineering - Author Bios

by D. Berry, C. Hungate, and T. Temple

Biographical sketches of authors

Dick Berry IBM Software Group, 11501 Burnet Road, Austin, Texas 78758 (reberry@us.ibm.com). Mr. Berry has been with IBM since 1968 and is now a Distinguished Engineer with the Ease of Use Architecture and Design team. Having a software background along with some hardware experience, his focus since 1980 has been the design of human-computer interfaces, user object models, and methodologies for ease-of-use design and development. He was the lead architect for several generations of IBM's Common User Access. He was a co-creator of the object-oriented user interface known as the Workplace Model implemented in OS/2 Warp®. Mr. Berry has been an innovator in designs for visual programming and the use of virtual-reality techniques to prototype a productive three-dimensional user environment for office tasks. He is a co-developer of a method for designing user interfaces by employing software engineering disciplines and tools and is author of a book describing the method. He is currently defining User Engineering (UE) and developing tools to help facilitate its adoption throughout IBM. He has been an IBM representative to the cross-industry Ease of Use Roundtable. Mr. Berry has 55 patents in the field of user interface design and is an author of IBM's Ease of Use Web site. He is a member of the IBM Academy of Technology.

Carolyn Hungate IBM Software Group, 11501 Burnet Road, Austin, Texas 78758 (chungate@us.ibm.com). Ms. Hungate is a senior Ease of Use Designer in the Ease of Use Group. Her activities involve evolving user object-oriented design methodologies for use in Web design, working with internal IBM teams on specific ease-of-use activities, application of design skills to new product needs, and contributing to the published works of the Ease of Use group. Before joining IBM in January 1999, she was vice president of Interactive Threshold, a Seattle-based Web design and development company specializing in on-line events, high-end video, and marketing-oriented Web sites. Previous to that position, she worked for Microsoft for seven years, most notably as lead designer of Encarta® '92 and '94 and the Microsoft Children's Encyclopedia. Ms. Hungate has a Master of Fine Arts degree in visual design/computer animation from the University of Oregon.

Tony Temple IBM Software Group, 11501 Burnet Road, Austin, Texas 78758 (templet@us.ibm.com).Mr. Temple is Vice-President, Ease of Use in the IBM Software Group. He began his career in IBM as a systems engineer in the banking branch, in the United Kingdom. After his initial years in sales, he joined the IBM services business, where he became more involved in development. With the advent of end user computing, he played a key role in launching IBM's international time-sharing service in Europe and was later responsible for the UK Time Sharing service, as well as the development of associated system and application software for worldwide use. He then served as director of the IBM Software Development Laboratory in Warwick, UK, and soon also took responsibility for IBM's Dublin Software Development Laboratory. In an assignment in the United States, he led the user interface design for future office systems, which spawned a more substantial project with Microsoft to define many of the core elements of today's graphical user interface. He later sponsored and co-created User Engineering (UE), with the goal of maximizing value to both customers and suppliers. He also seeks to define basic elements of the User Interface Architecture that will succeed the ubiquitous and mature PC desktop. Mr. Temple is the recipient of many awards for innovation, and technical and business achievement. He became a member of the IBM Academy of Technology in 1989 and was appointed an IBM Fellow in 1993.