Biographical sketch of author

Laurence Prusak   IBM Institute for Knowledge Management, 55 Cambridge Parkway, Cambridge, Massachusetts 02142. Mr. Prusak is a Managing Principal with IBM Global Services, and the founder and Executive Director of the Institute for Knowledge Management. He has extensive consulting experience, within the U.S. and internationally, in helping firms leverage and optimize their information and knowledge resources. A respected authority in the field of knowledge management, Mr. Prusak has lectured and published widely. Books he has coauthored include: In Good Company: How Social Capital Makes Organizations Work; Information Ecology; Managing Information Strategically; and Working Knowledge, which has sold over 50000 copies and has been translated into 12 languages. He received the Lewin Award from Organization Science and an honorary Ph.D. from Long Island University in 2000. Work Frontiers International has named him as one of the ten most admired knowledge leaders in the world. He has lectured at the Wharton School, Stanford University, University of California, and New York University, and served as a McKinsey Award judge for the Harvard Business Review.