Biographical sketches of authors
Stephen H. Kan
IBM AS/400 Division, 3605 Highway 52 N, Rochester, Minnesota 55901 (electronic mail: skan@us.ibm.com). Dr. Kan is a Senior Technical Staff Member and a technical manager in programming at IBM in Rochester, Minnesota. He is responsible for the Quality Management Process in AS/400 software development. His responsibility covers all aspects of quality ranging from quality goal setting, supplier quality requirements, quality plans, in-process metrics, quality assessments, and CI105 compliance, to reliability projections, field quality tracking, and customer satisfaction. Dr. Kan has been the software quality focal point for the software system of the AS/400 since its initial release in 1988. He is the author of the book Metrics and Models in Software Quality Engineering, numerous technical reports, and articles and chapters in the IBM Systems Journal, Encyclopedia of Computer Science and Technology, Encyclopedia of Microcomputers, and other professional journals. Dr. Kan is also a faculty member of the University of Minnesota Master of Science in Software Engineering (MSSE) program.
Jerry Parrish
IBM AS/400 Division, 3605 Highway 52 N, Rochester, Minnesota 55901 (electronic mail: parrishj@us.ibm.com). Mr. Parrish is an advisory software engineer and has been a member of the IBM Rochester AS/400 System Test team since the late 1980s. He is currently the test lead for the AS/400 Software Platform Integration Test (also known as RAISE). As part of the overall focus of the AS/400 on system quality, he has applied his expertise since the early 1990s to focus on the areas of test process methodology and applied models and metrics. Over this period, he has helped transform the System Test group in Rochester into a significant partner in IBM Rochester's total quality commitment. Mr. Parrish holds an undergraduate degree in computer science. He has been employed by IBM since 1980 with experience in software development, software system testing, and product assurance.
Diane Manlove
IBM AS/400 Division, 3605 Highway 52 N, Rochester, Minnesota 55901 (electronic mail: dmanlove@us.ibm.com). Ms. Manlove is an advisory software quality engineer for IBM in Rochester. Her responsibilities include management of release quality during product development, system quality improvement, and product quality trend analysis and projections. Ms. Manlove is certified by the American Society for Quality as a Software Quality Engineer, a Quality Manager, and a Reliability Engineer. She holds a master's degree in reliability and an undergraduate degree in engineering. She has been employed by IBM since 1984 and has experience in test, manufacturing quality, and product assurance.
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