Hui SuIBM Research Division, IBM China Research Laboratory, 2/F, Haohai Building, No. 7, 5th Street, Shangdi, Haidian District, Beijing 100085, People's Republic of China (suhui@cn.ibm.com). Dr. Su received B.S. and Ph.D. degrees from the Institute of Information at Tsinghua University in 1992 and 1996, respectively. He has been a Senior Research Member and manager of the Future Client and User Paradigm Research Department since 1996. He became a member of the Association for Computing Machinery in 2001. Dr. Su's research interests include interaction technologies between humans and computers, user experience, the impact on the ubiquitous computing infrastructure and programming model, and knowledge-worker experience. He has filed or published 18 patents.
James C. FletcherIBM Ubiquitous Computing Division, P.O. Box 12195, Research Triangle Park, North Carolina 27709 (fletchj@us.ibm.com). Mr. Fletcher is a Senior Technical Staff Member and chief architect in the IBM Ubiquitous Computing Division. He received a B.S. degree in computer science from North Carolina State University in 1976. He later joined IBM and spent much of his career focused on computer networking prior to joining the Ubiquitous Computing Division, where he focuses on enterprise solutions. He has received numerous IBM Outstanding Technical Achievement Awards during his career. Mr. Fletcher has authored more than 40 technical journal articles and coauthored three books. He holds numerous patents in the areas of networking and ubiquitous computing.