10 real world innovations from IRL

Enhancing Customer Care
Information discovery technologies dubbed SCORE and EROCS help companies enhance customer satisfaction and identify new business opportunities.

Improving Spoken English
A Web-based, interactive online spoken language assessment technology helps people improve their English speaking skills.

Optimizing Mobile Resources
A next-generation, real-time, presence based mobile resources management technology empowers a consumer to find and use the nearest, most highly rated and available services such as plumbers, electricians, carpenters or doctors.

Better Healthcare for the Nation
The National Health Data Network project helped to develop a secure, standards-based infrastructure for sharing health data across the country.

Bridging Digital Divide
The Hindi Speech Recognition technology can understand and transcribe human speech with little use of keyboards.

Building Resilient Enterprises
Resiliency Maturity Index is an innovative framework to quantitatively characterize and evaluate the end-to-end resiliency of an organization.

Managing IT infrastructures
The solution integrates multiple point tools in a large IT infrastructure – enable enterprises to capture key monitoring requirements and configure a working solution quickly.

Gaining Business Insights
An Automatic Customer Satisfaction Analysis tool uses sophisticated math algorithms to extract and deliver business insights from the massive data collected out of customer service calls and other interactions.

Modelling Natural Disasters
An innovative mathematical model enables government bodies, relief agencies and solution providers to do strategic planning and effective allocation of resources for natural responsive disaster management.

Managing Electronic Shopping Coupons
The eCoupon technology is a system for generation, distribution, management and redemption of electronic coupons incorporated in IBM's product WebSphere Commerce 5.4 & 5.5.