Wellness Service Design

Wellness Service Analysis


Our research focuses on in-market experiments to characterize value of wellness services emphasizing both clinical and service model sustainability components.

Wellness System Analysis


  • Design-of-experiments approach to understand how adherence services can help improve customer retention.
  • Design a platform for service providers to conduct service feasibility studies on behavior modification services leveraging social media, motion detection and location-aware services.
  • Design a platform to understand IT and scalability issues for service models.


Provider: A cloud-based platform that can incorporate mobile apps, patient-controlled devices, incentive structures leveraging social media to pilot potential services focused on wellness, particularly on adherence to care plans including nutrition and physical activity.