Personal Assistants in the Enterprise
Our Personal Collaboration Assistant (PCA) is a unique cognitive personal assistant that learns your preferences and work habbits, and then pro-actively applies this knowledge to help you get your job done better and faster.
The PCA is designed to help employees deal with the increasing amounts of data and multiple tasks at work; it prepares the employee ahead of the work day, helps prepare for meetings, and generates customized summaries of conversations, messages, and meetings.
Enterprise Social Network Analytics
We research and develop AI algorithms for graph-based Big Data algorithms over information from enterprise social media, email, and chat platforms. Our tools guide employees throughout their engagement with personalized insights and recommendations based on their social personas. Our analytics also help enterprises in attrition risk managements, reorganization, and more.
Our research combines practices from Human Computer Interaction (HCI), computer science, and sociology.
Social Search and Recommendation
Social media platforms are popular in many enterprises, enabling employees to contribute, interact, and collaborate. Paradoxically, although these platforms provide new and valuable user-generated content such as blogs, wikis, email, and chat, they can also lead to overload. Employees are more frequently distracted and need guidance to identify what to focus on, and what is of interest and importance.
We use this rich social media content, leveraging the connections and relationships between people and content, to research and develop advanced use cases such as social network extraction, social search, expertise identification, social recommender systems of people and content, summarization, and more.