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IBM R&D Labs in Israel

image: IBM and Haifa

Development Sustaining Manager - XIV

Job ID: STG-0543698
Location: Tel Aviv, Azrieli Center

Description:
IBM XIV is a Tier-1 SAN storage controller, deployed in over 1000 high-end customer data-centers worldwide (mostly banks, insurance companies, telcos, hospitals, government). It's not customed to name clients on job descriptions.

Providing Tier-1 storage requires outmost quality and reliability and essentially our customers don't tolerate any downtime, above and beyond a 5 9s reliability requirement.

Our software development organization is highly focused on software quality from the design phase, through development and integration, and QA.

The development sustainment manager holds a key role in this structure.

The activities of this group are divided mainly to 3 aspects:

  • Integration of new features
  • The integration team is working closely with development teams on the most challenging projects, focusing on integrating the latest new features into the product, before delivering it to the world wide test teams. Integration gets a first view into features and have significant impact early in the design and implementation phases.
  • Maintenance releases ("sustaining")
  • Overall responsibility for maintenance releases and hotfixes. Gathering requirements from the support organizations, and working with development and QA to create the right software solutions. Leading them from the planning phase, through implementation, until GA.
  • Tools development
  • Responsibility for the development of various SW tools to be used by technicians and the support organizations in the field. Including but not limited to: Technician Assistant Tool, Guided Repair Tool, etc.

Requirements:

  • 2+ years of management experience (5-10 people) - must
  • 5+ years of experience in software product development - must
  • Experience in Enterprise IT products - must
  • Experience in storage and networking - advantage
  • Deep understanding of every phase in the product life cycle, starting with requirements gathering, definition, through implementation and testing, till deployment and support.
  • B.A. / B.Sc. in computer science, electrical engineering, or equivalent - must

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