As services-based business become the largest part of the global economy, IBM Research is leading innovative projects to enable our clients to identify and deliver on new growth opportunities and improve their own competitiveness. Our research projects span the areas of business services, services management, and cloud services.
Business services research
We help IBM improve client productivity, business process and operations through advanced deep analytics and optimization solutions, and novel knowledge management techniques. Read more.
IT services management research
We're focused on driving gains in service productivity and quality, and establishing IBM as the leading services provider. This is accomplished by concentrating on the core management processes and functions that enable an effective architecture, design, and deployment across the lifecycle/domains of a service.Read more
Cloud services research
We develop innovative solutions for delivering enterprise-cloud services to the customers. Achieving this goal requires expertise from multiple domains ranging from core OS/systems fields to advanced data mining and data analytics skills. Read more.