Open Visualization Data Explorer

Reporting Bugs

If you are having trouble with OpenDX please proceed with the following steps.

1. Verify that the bug exists in the most recent version of OpenDX.
2. Check the known bugs page.
3. Select the button at the bottom of this page and search the bug report database. Make sure you search the closed problem reports in addition to the open ones. Also note that the search is not keyword based, so it requires an exact match of what you enter to find anything.
4. Make sure you have followed the instructions in the INSTALL file, edited the configuration file to set the right platform and ran the configure script to create the new Makefile.
5. Try compiling with only the distributed set of modules and with no other patches (so that we can make sure it's an OpenDX bug and not a bug in a module or patch provided by someone else). It is frustrating to take time and effort to track down a problem only to figure out it caused by a broken third party patch.
6. Check the FAQ.
7. If you have done all of the preceding, then please select the button at the bottom of this page and submit a new bug report.