China Research Laboratory

Let Computers Speak as People do

    Customers can make their computers speak as people do by discarding traditionally dull human computer interfaces and providing friendly, personalized services to their customers with this China Research Laboratory technology.

What does is do?
Text-to-speech (TTS) is a core speech technology that converts text to natural speech. TTS can support convenient interaction between humans and computers, which significantly improves the flexibility of applications. CRL has committed to provide high quality TTS technology with personalized and expressive features.

What’s New
Multilingual support on Mandarin Chinese, Cantonese and Taiwan Mandarin with mixed English.

Customer Usability

• Public service companies can publish instant voice messages about news, weather, stock and airline updates through TTS
• Marketing companies can improve capacity and quality of customer service calls through call centers with TTS support, including price queries and post-sale services
• Desktop and network software designers can voice-enable their software, including e-mail reader, Web page reader and Internet games.

Technical Advantages

• Statistics-based approach dominates, which makes it easy to deploy a customized voice or add new languages
• Seamlessly mixes bilingual system of Chinese and English

Customer benefit

• Adding to variety to customer experience in human computer interaction

IBM benefit:

• Meeting customer’s challenging requirements on personalized feature and mixed language supported.
• Distinguishing IBM from competitors.

Our contact: Jie Xin Jiao (Jie Xin Jiao/IBM/China) and Li Bai (Li Bai/IBM/China)