Christine Halverson
Christine A. Halverson is a Research Staff Member in Social Computing at IBM's T. J. Watson Research Center . In the last 3 years she has been doing more work around collaborative system support for programmers. Currently she is working on the PERCS project to understand the world of high performance computing - programmers, users and support staff. She continues to be interested in how social and community processes for individuals, groups and organizations are supported as more and more interaction happens online. This focus includes analyzing individual online behavior, (including, but not limited to, computer-mediated communications (CMC)) and extends to understanding how on- and off-line behavior combine when groups are supported over distance.
In general Christine is interested in understanding collaborative work, with and without technology support. This includes looking more deeply at conceptual issues such as organizational memory, for which she was awarded an NSF grant with University of Michigan Professor Mark Ackerman for a two-year field study. In the past she has done a variety of work in human-computer interaction including social aspects of interfaces with and without characters, speech supported interfaces, and multi-modal interfaces. Work in analyzing speech user interfaces with colleagues at Watson won them the Brian Shakel Award for Best paper at Interact 99.
Christine holds a Ph.D. in Cognitive Science from the University of California , San Diego for work done in Distributed Cognition. She is author of papers in the fields of HCI and CSCW and is an associate editor of the Journal of Computer Supported Cooperative Work. She has served on conference committees for CSCW, CHI, GROUP and DIS. , With Elizabeth Churchill, Christine has recently co-edited a special issue of IEEE Internet Computing on Social Networks. She is also collaborating on an edited book: "Resources, Co-Evolution, and Artifacts: Theory in CSCW".
Contact information:
Email: krys@us.ibm.com (preferred)
Phone: tl 457-3620;
Internal Address: ARC D2-252
External Address: 650 Harry Rd, D2-252, San Jose, CA 95125
Selected Publications: (Also
see group papers)
 Ackerman, M.S. and Halverson, C. A.(April 2004) Organizational Memory as Objects, Processes, and Trajectories: An Examination of Organizational Memory in Use . Journal of CSCW. 13(2) pp 155-190.
Banavar, G., L.. Bergman, R. Cardone, V. Chevalier, Y. Gaeremynck, F. Giraud, C. Halverson, S. Hirose, M. Hori, F. Kitayama, G. Kondoh, A. Kundu, K. Ono, A. Schade, D. Soroker, K. Winz (July-Sept 2004) An Authoring Technology for Multi-Device Web Applications IEEE Pervasive Computing. 3, 3, pp83-93.
Kelly, B. F. and Halverson, C, A. (2004) Development of community in computer mediated communication: A social network analysis. In M. Achard and Suzanne K. (eds.) Language, Culture and Mind. CSLI Publications. pp 55-66.
Halverson , C.A. , Erickson, T. and Ackerman, M.S . (Nov 2004) Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization. CSCW, Chicago , Nov 6-10, 2004.
Halverson , C.A. (Jan, 2004) "The Value of Persistence: A Study of the Creation, Ordering and Use of Conversation Archives by a Knowledge Worker ". HICSS 2004, Waikaloa , HI.
Halverson , C.A. , Erickson, T. and Sussman, J. (Nov 2003) "What Counts as Success: Punctuated Patterns of Use in a Persistent Chat Environment. GROUP 2003, Sannibel Island , FL. pp 180-9.
Halverson, C. and Ackerman, M. (Jan, 2003) "Yeah the rush ain't here yet Take a break": Creation and use of an artifact as organizational memory. HICSS 2003, Waikaloa , HI .
Halverson, C. Activity theory and distributed cognition: or What does CSCW need to do with theories? . Invited commentary for special issue of Journal of CSCW on intersection of Activity Theory and Distributed Cognition.
Halverson, C, Newswanger, J. ,Erickson, T., Wolf, T,Kellogg, W., Laff, M., andMalkin, P. (2001) World Jam: Talk among 50,000+ . Poster at European Computer Supported Cooperative Work, Bonn , Germany .
Halverson, C, Julia, L, and Cheyer, A. (2000) Working Through Walls: Mediating Cooperation in Dynamic Spaces . Fourth International Conference on the Design of Cooperative Systems. Sophia Antipolis, FRANCE. May 2000.
Karat, J., Horn, D., Halverson, C.,and Karat, C. (2000) Overcoming Unusability: Developing efficient strategies in speech recognition systems. In Conference on Human Factors in Computing Systems, The Hague , Amsterdam , April 2000.
Ackerman, M. and Halverson, C. (2000) Re-Examining Organizational Memory Communications of the ACM , January 2000. 43 (1), pp58-64.
Halverson, C., Horn, D., Karat, C., and Karat, J. (1999) The Beauty of Errors: Patterns of Error Correction in Desktop Speech Systems . In Human-Computer Interaction Interact99, Edinburgh , Scotland (pp 133-140) Amsterdam : IOS Press. Winner of the Brian Shackel Award for best paper.
Karat, C., Halverson, C., Horn, D., and Karat, J. (1999) Patterns of Entry and Correction in Large Vocabulary Continuous Speech Recognition Systems . In Proceedings of the Conference on Human Factors in Computing Systems, Pittsburgh , PA. (pp568-575), New York , NY : ACM.
Ackerman, M. and Halverson, C. (1999) Organizational Memory: Processes, Boundary Objects, and Trajectories . Proceedings of the 32nd Hawaiian International Conference on Systems Science (HICSS99) Ref #
Ackerman, M. and Halverson, C. (1998) Considering an Organization's Memory . Proceedings of the ACM 1998 Conference on Computer Supported Cooperative Work (pp.39-48), New York , NY : ACM.
Halverson, C. (1994) Traffic Management in Air Traffic Control - Collaborative management in Real time. SIGOIS: Bulletin for the Special Interest Group on Organizational Information Systems. V 15, #2, pp 7-11. Association for Computing Machinery.
Halverson, C. (1994) Distributed Cognition as a Theoretical Framework for HCI: Don't Throw the Baby out with the Bath-water-the Importance of the Cursor in Air Traffic Control. (Report No. 94-03). San Diego , CA.: University of California , Department of Cognitive Science.
Halverson, C., Harwood, K., Davis, T. J. & Brinton, C. R. (1992) A Systems Approach to Design: Developing A Usable Automation Tool for Air Traffic Control. Proceedings of the 11th Digital Avionics Systems Conference (pp. 167-173). New York , NY : IEEE.
Other Links:
Mark Ackerman
Ed Hutchins
Distributed Cognition Lab
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